Privacy policy
Last updated: 29 October 2026
This policy explains how Namo Nakoda Jewellers ("we", "us"), Saidabad Main Road, near Bus Stop, Uppar Guda, Madannapet Colony, Hyderabad, Telangana 500059, handles information when you use this website or contact us.
Information we collect
- When you contact us by phone, WhatsApp or in person: your name, phone number, and details of what you're looking for (such as design photos, budget or sizes).
- When you buy from us: details needed for billing and legal compliance, such as your name, phone number, and identity documents where the law requires them for certain transactions or old gold exchange.
- When you browse this website: our website host may keep standard technical logs (such as IP address, browser type and pages visited) for security and performance. This website does not use advertising cookies.
Google reviews
Reviews you post on our Google Business Profile are public on Google and governed by Google's own policies. We may reply to reviews publicly, and we may use a software tool, authorised through our Google account, to read our reviews and post replies. We show short excerpts of public reviews on this website with the reviewer's first name and initial.
How we use your information
- To answer your questions, share designs and quotes, and process orders, custom work, repairs and exchanges.
- To prepare bills and meet legal, tax and hallmarking requirements.
- To send you updates or festival offers on WhatsApp, only if you've chosen to receive them. Reply "STOP" at any time to opt out.
Sharing
We do not sell your information. We share it only when needed to complete your order (for example with a hallmarking centre or delivery partner), or when the law requires it.
How long we keep it
We keep billing records for as long as tax and other laws require. Other enquiry details are kept only as long as they're useful for serving you.
Your choices
You can ask us to show, correct or delete the information we hold about you, subject to legal record-keeping requirements. Contact us at +91 92468 35973 (call or WhatsApp) or visit the showroom.
Changes
We may update this policy. The date at the top shows when it last changed.